Privacy Policy

Privacy Policy for Flood Restoration Services Denver

Introduction

Welcome to the online home of Flood Restoration Services Denver (hereafter referred to as “FRSD” or “we”). We are dedicated to providing top-quality restoration services while upholding the highest standards of privacy and data security. This Privacy Policy details our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://flood-restoration-services-denver.bloghostess.com
  2. All applications and software developed by us
  3. Services and products offered through our platform
  4. Interactions between users and our support team via emails, calls, or text messages

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, which govern the collection and use of personal data.

Processing Activities

This Privacy Policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this policy.
  3. Engage with us through communications such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

FRSD collects a range of personal data for various purposes. This includes:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed to process transactions, including credit card numbers, expiration dates, and security codes.
  3. Financial Information: Information related to your financial status or transactions with us.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile carrier information.
  6. Location Data: Your geographical location data collected through various technologies.
  7. Feedback: Comments, suggestions, and reviews provided by users.
  8. Social Media Information: Details obtained from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Any information you provide about your products or services requiring restoration.

We collect this data through direct user input, interactions with our platform, and automated technologies such as cookies and tracking pixels. Third-party service providers may also share personal data with us, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your device by our website or applications for various purposes:

  1. Strictly Necessary Cookies: Essential for the basic functionality of our platform and services.
  2. Preference Cookies: Remember user preferences and settings.
  3. Analytics Cookies: Used to gather analytics data to improve our services and understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once these purposes are met, we delete or anonymize the data in a secure manner.

Security Measures

FRSD employs robust security measures to safeguard personal data:

  1. Encryption: We use encryption for data at rest and in transit to protect sensitive information from unauthorized access.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  1. Access: The right to request access to your personal data held by us.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure/Deletion: The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to limit the processing of your personal data under specific circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format and have it transferred to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.
  8. Appeals/Complaints: The right to file appeals or complaints with supervisory authorities in your jurisdiction regarding our handling of your personal data.

To exercise these rights, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe and assist you accordingly.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions about data handling, please contact us: